![]() ![]() “This fruitful cooperation between the Kingdom’s telecoms partners comes under the umbrella of ‘Customer First,’ a policy in which everyone works in order to give all telecom subscribers in the Kingdom the best services that meet their expectations and satisfy their needs,” he said. An industry source had then alleged that the move was motivated by business interests. The apps were blocked in Saudi Arabia in 2013, after the government claimed that they " do not meet the regulatory conditions” in the kingdom. Telecom companies will also be required to provide quarterly index of complaints filed by subscribers in order to ensure transparency. ![]() However, the usage of the apps will be heavily monitored by the government bodies and service providers, Al-Sawahah was quoted as saying. The Minister for Communications and Information Technology Abdullah bin Amer Al-Sawahah said that negotiations with telecommunication service providers and related bodies are underway to enable customers to use the apps to make voice and video calls of the "highest quality", the report said. Online video calling apps, including WhatsApp, Skype and Viber, will be unblocked in Saudi Arabia from next week, Arab News reported. ![]()
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